SMS Terms
Leilo Texts — Text Message Program Terms
Program description
When you opt in to Leilo Texts, you agree to receive recurring automated marketing and promotional text messages (SMS/MMS) from Leilo Inc. (“Leilo,” “we,” “us”) at the mobile number you provided. Messages may include cart and browse reminders, product launches, offers, restock alerts, and other updates. Messages may be sent using an automatic telephone dialing system or other automated technology. Consent to receive marketing text messages is not a condition of any purchase.
How you opt in
You can enroll by submitting your mobile number through a sign-up form on leilo.com, by checking the “Text me with news and offers” box at checkout, or by texting a Leilo keyword to our number. By enrolling, you confirm that you are 18 years of age or older, that you are the subscriber or customary user of the mobile number provided, and that you agree to these Terms and to our Privacy Policy. If you change or give up your mobile number, you agree to opt out before doing so.
Message frequency and cost
Message frequency varies. Msg & data rates may apply. Check with your wireless carrier for details about your plan.
How to opt out
Reply STOP to any Leilo text message to cancel at any time. You will receive a one-time message confirming your opt-out, after which no further marketing text messages will be sent to that number. You may also opt out by emailing help@leilo.com with the mobile number you wish to remove. We honor opt-out requests promptly and within the time required by law. If you opt out and later want to rejoin, you can re-enroll through any of the methods above.
Help
Reply HELP to any message, text 1 (833) 245-4511, or email help@leilo.com.
Other text messages
Separately from Leilo Texts, we may send transactional or service messages you have requested, such as order and shipping notifications, subscription reminders and subscription-management texts (provided through our subscription partner, Recharge), and replies to questions you send to our customer-support text line. These messages are not marketing messages and carry their own opt-in and STOP instructions.
Carriers
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your carrier and network. Leilo is not responsible for delays, failures, or errors in delivery.
Privacy
Information collected through the program is handled as described in our Privacy Policy. We keep a record of your consent (the date, time, and source of your opt-in) and your message history with us. We do not sell your mobile number, and we do not share it with third parties for their own marketing.
Changes
We may update these Terms from time to time. Changes take effect when posted on this page. Your continued participation in the program after an update means you accept the updated Terms.
Contact
Leilo Inc., 353 Lexington Avenue, 4th Floor, PMB 201, New York, NY 10016 · help@leilo.com · 1 (833) 245-4511
